Privacy Policy

Privacy Policy

Last Updated: [19/03/2025]

Introduction

Welcome to LoveWithCook.com. We respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with any of our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy. If you do not agree with the practices described herein, please do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services:

* Personal Information You Provide:

  • Account Information: When you create an account, we collect your name, email address, username, and password.
  • Profile Information: Information you provide in your user profile, including preferences, recipe collections, and profile pictures.
  • User Content: Content you submit, post, or share on our platform, including recipes, comments, ratings, and photos.
  • Communications: Information you provide when contacting us, participating in surveys, or responding to promotions.
  • Payment Information: If you make purchases, we collect payment information, which is processed by our third-party payment processors.

* Information We Collect Automatically:

  • Usage Data: Information about how you interact with our Services, including pages visited, features used, recipes viewed or saved, and search queries.
  • Device and Technical Data: Information about your device and internet connection, including IP address, browser type, operating system, and device type.
  • Location Data: General location information inferred from your IP address. We do not collect precise GPS locations unless you specifically opt-in.

* Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our Services and improve them.

Types of Cookies We Use:

  • Essential Cookies: Required for the operation of our Services, such as allowing you to log in or make purchases.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
  • Functionality Cookies: Enable us to personalize content and remember your preferences.
  • Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed, which we may use to make our Services more relevant to your interests.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.

2. How We Use Your Information

We use the information we collect for various purposes:

Providing and Improving Services:

  • Operating, maintaining, and improving our website and features
  • Personalizing your experience with relevant content and recipe recommendations
  • Processing transactions and managing your account
  • Responding to your inquiries and providing customer support

Communication:

  • Sending administrative information about your account or our Services
  • Responding to your questions and comments
  • Providing updates about changes to our terms, conditions, and policies

Marketing and Promotions:

  • Sending newsletters, promotions, and information about products or services
  • Delivering targeted advertisements based on your preferences and interests
  • Measuring the effectiveness of our marketing campaigns

Analytics and Research:

  • Analyzing usage patterns to enhance user experience
  • Researching to improve our content and features
  • Monitoring and analyzing trends and activities

Security and Protection:

  • Detecting, preventing, and addressing technical issues
  • Protecting against unauthorized access and fraudulent activities
  • Enforcing our Terms of Service

Legal Compliance:

  • Complying with applicable laws, regulations, legal processes, or governmental requests

Legal Bases for Processing (GDPR):

If you are in the European Economic Area (EEA), we process your personal data on the following legal bases:

  • Performance of a contract when we provide you with our Services
  • Your consent when you choose to receive marketing communications
  • Our legitimate interests, which do not override your fundamental rights and freedoms
  • Compliance with legal obligations

3. How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers:

  • With contractors, service providers, and other third parties who assist us in operating our website and providing our Services
  • These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes we specify

Business Partners:

  • With business partners to offer you joint products or services, or to run joint marketing campaigns

Legal Requirements:

  • When required to disclose information in response to subpoenas, court orders, or legal process
  • To establish or exercise our legal rights or defend against legal claims

Protection of Rights:

  • When we believe disclosure is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, or situations involving potential threats to the safety of any person

Business Transfers:

  • In the event of a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction

With Your Consent:

  • We may share your information in any other circumstances where we have your consent

Publicly Available Information:

  • Any information you voluntarily disclose for posting to the Services becomes available to the public, as controlled by any applicable privacy settings

Aggregated or De-identified Data:

  • We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or similar purposes

4. Your Rights and Choices

You have several rights and choices regarding your personal information:

Access and Update:

  • You can access and update your personal information by logging into your account settings
  • You may request a copy of the personal information we hold about you

Communication Preferences:

  • You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails
  • You may still receive service-related and account-related communications

Cookies and Tracking:

  • You can manage cookie preferences through your browser settings
  • You can opt out of certain analytics and advertising services

Deletion:

  • You may request deletion of your personal information, subject to certain exceptions
  • Some information may be retained for legal, security, or business purposes

Restriction and Objection:

  • You may request that we restrict the processing of your personal information
  • You may object to our processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include encryption, firewalls, and access controls.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Providing our Services
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

7. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe we may have collected information about a child, please contact us using the information provided in the “Contact Us” section below.

8. International Data Transfers

We are based in the United States, and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, processed, stored, and used in the United States and other jurisdictions.

Your use of our Services or provision of any information constitutes your consent to the transfer, processing, usage, sharing, and storage of your information in the United States and other jurisdictions, which may have different data protection rules than those of your country.

9. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party sites or services.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services that you visit from our Services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective.

The date the Privacy Policy was last revised is identified at the top of the page. Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.

11. Region-Specific Privacy Rights

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories of personal information we have collected about you, the sources from which we collected it, the purposes for which we collected and used it, and the categories of third parties with whom we shared it.
  • Right to Access: You may request a copy of the specific personal information we have collected about you.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out of Sale: You may opt out of the sale of your personal information. Note that we do not currently sell personal information as defined by the CCPA.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

European Economic Area (EEA) Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Access: The right to request access to your personal information.
  • Rectification: The right to request that we correct incomplete or inaccurate personal information.
  • Erasure: The right to request that we delete your personal information in certain circumstances.
  • Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: The right to withdraw your consent at any time when we rely on your consent to process your personal information.
  • Lodge a Complaint: You have the right to complain with a supervisory authority in the EEA if you believe our processing of your personal information violates the GDPR.

Data Protection Officer: You may contact our Data Protection Officer at [dpo@lovewithcook.com].

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

love with cook. Privacy Policy

Thank you for taking the time to understand our Privacy Policy. We are committed to protecting your privacy and providing you with a safe and enjoyable experience on LoveWithCook.com.